Ileana has been with Mega Image since 2001, accumulating over 20 years of retail experience. She holds a double degree in Law and Communication and Public Relations, and also has a Master's degree in Public Relations in Marketing. She has 9 years of experience in law and has been leading the Human Resources department for 17 years, as Vice President of Human Resources, member of the Executive Committee. During these years, Ileana has gained experience in various areas, such as Internal Communication, Employer Branding, Diversity and Inclusion, Change Management, Mergers and Acquisitions, Psychological Safety, etc.